Privacy Policy
At Atricare, accessible at atricare.co.ke, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when you use our website and services.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: Includes your name, email address, phone number, shipping address, and payment details when you make a purchase or contact us.
- Account Information: Login credentials, such as your username and password, for your account on our website.
- Browsing Information: Data about your interactions with our website, such as IP address, browser type, cookies, and pages visited.
- Transaction Details: Records of products purchased and associated payment and shipping details.
2. Purpose of Data Collection
We collect and use your data for the following purposes:
- To provide and deliver our services efficiently.
- To improve the functionality and user experience of our website.
- For marketing purposes, such as sending promotional offers and recommendations.
- To comply with legal obligations and resolve disputes.
3. Protection of Minors
Atricare is committed to protecting the privacy of minors. We do not knowingly collect or process data from individuals under the age of 18. If we become aware that a minor has provided us with personal information, we will take steps to delete such information promptly.
4. How We Use Your Information
We use your data to:
- Process and deliver your orders efficiently.
- Improve your shopping experience through personalized recommendations.
- Communicate with you about your account, orders, and promotions.
- Ensure the security and functionality of our website.
- Comply with legal obligations and resolve disputes.
5. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: Payment processors, shipping companies, and other third parties that help fulfill your orders.
- Legal Authorities: When required to comply with legal obligations or enforce our policies.
6. Data Security
We implement strict security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:
- SSL encryption for all transactions.
- Secure storage of data on protected servers.
- Regular monitoring and updating of security practices.
7. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Cookies help us analyze website traffic, personalize content, and remember your preferences. You can adjust your browser settings to disable cookies, but this may affect your shopping experience.
8. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request the deletion of your personal information, subject to legal obligations.
- Opt-out: Unsubscribe from promotional communications at any time.
To exercise your rights, please contact us at technical@atricare.co.ke or call +254714933333.
9. Third-Party Links
- Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies.
10. Changes to This Privacy Policy
- We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be communicated via email or website notifications.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: technical@atricare.co.ke
- Phone: +254714933333
- Facebook: facebook.com/atricare.co.ke